Simple Customer Service(Graduation ...

A new Simple Customer Service(Graduation ... role is open at Directsource, Rabale, Mumbai. You can earn up to ₹19,000/month. Great for first-time job seekers. 30 candidates will be hired for this role.

In the employer’s words

*Lic Insurance**Customer Service Process**Graduation Is Mandatory** *V3**Fresher /Experience Min 6 Months Salary - 19K In-Hand** *Without Pf* *Language Required General**Day Rotational Shift**Rotational Off**Salary Start From Day One.Salary Date Is 1St Of Every Month*. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Requirements

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Your responsibilities

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹15,000 – ₹19,000 per month.

Position details

• Location: Rabale, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Directsource.