Simple Customer Service Graduation ...

Directsource wants to bring on a Simple Customer Service Graduation ... for its Airoli, Mumbai team. Salary is up to ₹20,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

*Opening For Boi Customer Service Calling.* (*Airoli Location* ) *Graduation With Results Fresher Can Apply.* Fresher Salary 15000K In Hand Shift Rotational Shift (Day For Females & Male Night Shift Included) Rotational Off.* *Average English Required V3 Quality Salary Starts From Day One.Salary Date Is 1St Of Every Month.Pick Drop Facility Airol. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Night shift
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone polite and customer-first

Your responsibilities

As a Simple Customer Service Graduation ..., your work will include:

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Directsource. It takes less than a minute.