Simple Customer Service

Looking for a Simple Customer Service role in Ghansoli, Mumbai? Directsource is hiring now. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹22,000/month.

Note from the employer

Multiple Job Process Are Available With Multiple Locations Like Ghansoli Thane , Bhandup, Airoli, Rabale, Andheri, Malad Koperkhairne Customer Service Sales Collection Blended Email Every Process Available 10Th Pass Also Welcome You Need Good Communication Ssc Passed Are Also Welcome. Languages : Marathi, Hindi, Gujarati, Tamil, English

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Gujarati, Hindi, Marathi, Tamil
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, Gujarati, Tamil, English
• A patient, polite attitude

Salary

You will be paid ₹15,000 – ₹22,000 per month.

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Work type: Office-based
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Directsource.