Simple Customer Service

Directsource has an opening for a Simple Customer Service based in Ghansoli, Mumbai. You can earn up to ₹29,000/month. Great for first-time job seekers. There are 30 open positions.

Employer’s description

Customer Service Executive. Type : Inbound, Outbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

The salary for this role is ₹16,000 – ₹29,000 per month.

Day-to-day work

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, patient attitude

Position details

• Job location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.