Simple Customer Service Inbounded

Join Directsource as a Simple Customer Service Inbounded in Thane West, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹18,000/month. Freshers can apply.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Domestic, Inbound | Languages : Marathi, Hindi, Kannada, Bengali, Gujarati, Tamil, Malayalam, Telugu, Punjabi, English

What you will do

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Marathi, Hindi, Kannada, Bengali, Gujarati, Tamil, Malayalam, Telugu, Punjabi, English
• A customer-first, calm under pressure attitude

What you get

The salary for this role is ₹15,000 – ₹18,000 per month.

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.