Simple Customer Service Process Fre...

Directsource is hiring a Simple Customer Service Process Fre... in Vashi, Mumbai. There are 30 open positions. Salary is up to ₹21,000/month.

In the employer’s words

*Opening For Lead Generation Plus Customer Service Process (Carwale) Vashi Location**Hsc/Graduate Fresher/Experience In Telemarketing Or Customer Service On Paper**Salary Upto 21000 Inhand**Shift 8Am-8Pm (Any 9Hrs) 1 Rotational Weekoff**Excellent English Communication Required V5 Quality**Salary Starts From Day One. Age Max 32*. Languages : English

Salary

The salary for this role is ₹17,000 – ₹21,000 per month.

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are customer-first and patient

Quick facts

• Location: Vashi, Mumbai, Maharashtra
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site

Apply today and take the next step in your career with Directsource.