Simple Customer Service Telecalling

Directsource is looking for a Simple Customer Service Telecalling to join its team in Rabale, Mumbai. Great for first-time job seekers. The pay goes up to ₹20,000/month. The team is filling 30 vacancies.

Employer’s description

*Hsc Fresher V3 V4 Communication Above Average* Inbound Process. Opening For Lnt Finance Inbound Voice Customer Service ( Rabale Location. 5 Min Walkin From Station) 12Th And Graduate Required. Max Age 35Salary 18000 Inhand.19800 Ctc Fix Shift 9.30 Am To 6.30 Pm . One Rotational Off. Salary Start From Day One . Salary Date Is 1St Of Every. Languages : Malayalam, Gujarati, Tamil, Telugu, Punjabi, Bengali, Marathi, Kannada, Hindi

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi, Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Punjabi, Bengali, Marathi, Kannada, Hindi
• You are customer-first and patient

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Rabale, Mumbai, Maharashtra
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM |
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Click Apply to send your profile to Directsource. It takes less than a minute.