Simple Customer Service Telecalling

Directsource is looking for a Simple Customer Service Telecalling to join its team in Rabale, Mumbai. There are 30 open positions. You can earn up to ₹22,000/month. Freshers can apply.

Employer’s description

Hsc Fresher V3 V4 Communication Above Average Inbound Process. Opening For Lnt Finance Inbound Voice Customer Service ( Rabale Location. 5 Min Walkin From Station) 12Th And Graduate Required. Max Age 35Salary 18000 Inhand.19800 Ctc Fix Shift 9.30 Am To 6.30 Pm . One Rotational Off. Salary Start From Day One . Salary Date Is 1St Of Every. Languages : Punjabi, Gujarati, Malayalam, Telugu, Tamil, Bengali, Kannada, English

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Kannada, Malayalam, Punjabi, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: Punjabi, Gujarati, Malayalam, Telugu, Tamil, Bengali, Kannada, English
• You are customer-first and patient

Salary and benefits

The salary for this role is ₹18,000 – ₹22,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Rabale, Mumbai, Maharashtra
• Openings: 30
• Work mode: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM |

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