Simple Customer Service, Turbe Loca...

Join Directsource as a Simple Customer Service, Turbe Loca... in Turbhe, Mumbai. Great for first-time job seekers. The team is filling 30 vacancies. Salary is up to ₹16,000/month.

Note from the employer

Opening For Wodershef ( Blended Process Calling Email & Chat)Turbhe Location *Fresher / Experienced Process* Salary Up To 14000-16000 Inhand . *Fresher With Good English Will Do*Shift 9 Am To 6 Pm . Sunday Fix Off. 12Th Pass. Age Max 36. Languages : English

Compensation

The salary for this role is ₹14,000 – ₹16,000 per month.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are customer-first and calm under pressure

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Turbhe, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.