Simple Email&Customer Service Proce...

A new Simple Email&Customer Service Proce... role is open at Directsource, Vashi, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹17,000/month.

In the employer’s words

Opening For Wodershef ( Blended Process Calling Email & Chat) Vashi Location *Fresher / Experienced Process* Salary Up To 14000-16000 Inhand . *Fresher With Good English Will Do*Shift 9 Am To 6 Pm . Sunday Fix Off. 12Th Pass. Age Max 36. Languages : English

Salary and benefits

Compensation: ₹14,000 – ₹17,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are customer-first and patient

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job details

• Location: Vashi, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Directsource.