Simple Inbound Customer Service Fre...

Start your next role as a Simple Inbound Customer Service Fre... with Directsource in Thane, Mumbai. Salary is up to ₹18,000/month. There are 30 open positions.

Employer’s description

Opening For One Assist Inbound Customer Service Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Station*Above Average To Good English Communication Required( V3 Plus To V4 Quality Fresher Will Do.Shift Day Rotational Of 9 Hours . One Rotational Off Easy Selection. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are polite and patient

Your responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary

Compensation: ₹16,000 – ₹18,000 per month.

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.