Simple Renewal Process Fresher 14K ...

Directsource is looking for a Simple Renewal Process Fresher 14K ... to join its team in Bhandup, Mumbai. Salary is up to ₹14,000/month. 30 candidates will be hired for this role.

Note from the employer

*Opening For India First Renewal Process* Life Insurance Fresher Can Apply Min Hsc Passed *Hindi Marathi Candidates Required*Salary -14000 Net(Girls) 13800 Net (Boys)Language Salary 18500/- Ctc Inhand 18100/-Shift -9.30 Am To 6.30 Pm Week Off - 2 Sunday N 2 Rotational *Location -Bhandup 15 Min Walking Distance From Station*. Languages : Marathi, Hindi, English

Compensation

You will be paid ₹14,000 per month.

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are calm under pressure and patient

Job details

• Job location: Bhandup, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.