Simple Telecalling Jobs

Join Directsource as a Simple Telecalling Jobs in Bhandup, Mumbai. The team is filling 20 vacancies. The pay goes up to ₹17,000/month.

Employer’s description

Simple Telecalling Jobs For Inbound Outbound Process. Type : Outbound, Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

You will be paid ₹15,000 – ₹17,000 per month.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and calm under pressure

What you will do

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Job details

• Job location: Bhandup, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 20
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.