Simply Feedback Calling

Directsource is looking for a Simply Feedback Calling to join its team in Koparkhairne, Mumbai. Salary is up to ₹25,000/month. No experience? You can still apply. There are 20 open positions.

In the employer’s words

Opening For Simple Survey Calling Customer Service Process Koparkhairne Location. Pick Drop Facilty From Stationonly Malayalam.Tamil.Telugu . Gujarati. Assamese.Bengali. Kannada. Odiya. Punjabi. Callers Required Fresher 16000 To 18000 Inhand . Experience In Calling 18000 To 22500 Inhand Depends Onfix Shift Of 8.30 Hours Between 9Am To 8Pm.Sunday Fix Off. Age Max 35 . 12Th Pass. Easy Selection. Salary Starts From Day One (10Th Pass Will Do If They Are Aware Of Basic Computer). Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you will do

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are polite and calm under pressure

Position details

• Work location: Koparkhairne, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.