Soft Collection

Start your next role as a Soft Collection with Directsource in Malad West, Mumbai. 15 candidates will be hired for this role. Freshers can apply. You can earn up to ₹18,000/month.

Employer’s description

Customer Service. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Who can apply

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Good English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

Job details

• Location: Malad West, Mumbai, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 15
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.