Soft Collection Process

A new Soft Collection Process role is open at Directsource, Bhandup, Mumbai. Freshers can apply. The team is filling 20 vacancies. The pay goes up to ₹18,000/month.

Note from the employer

Simple Telecalling Jobs For Collection Process. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Requirements

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Quick facts

• Job location: Bhandup, Mumbai, Maharashtra
• Work type: On-site
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 20
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Directsource.