Soft Collection Process

Directsource is hiring a Soft Collection Process in Rabale, Mumbai. 20 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Note from the employer

Soft Collection Process For Outbound Process. Type : Outbound, Domestic | Languages : Kannada, Telugu

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, Kannada, Outbound and Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Kannada, Telugu

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Quick facts

• Job location: Rabale, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 20
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Directsource today.