Welcome Calling Process

Looking for a Welcome Calling Process role in Bhandup, Mumbai? Directsource is hiring now. 20 candidates will be hired for this role. Freshers can apply. You can earn up to ₹18,000/month.

Employer’s description

Simple Welcome Calling Process For Outbound Process. Type : Domestic, Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and polite

What the job involves

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Position details

• Work location: Bhandup, Mumbai, Maharashtra
• Openings: 20
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Directsource.