Yes Bank Inbound Process

Directsource wants to bring on a Yes Bank Inbound Process for its Thane, Mumbai team. Great for first-time job seekers. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Opening For Calling Process : .(Pick Up And Drop Facility Available From Thane Station).Process : Yes Bank Inbound Customer Service .Need Graduate Fresher,Good Communication Skillssalary : 18000 To 22000 In-Hand Plus Pf Plus Incentives.(Salary Date 1St Of Every Month)9:30 To 6:30 Sunday Weekoff. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are customer-first and calm under pressure

Position details

• Work location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Directsource today.