Yes Bank/Kotak Bank Simple Calling ...

Directsource is looking for a Yes Bank/Kotak Bank Simple Calling ... to join its team in Thane West, Mumbai. Freshers can apply. The pay goes up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Simple Normal Customer Accounts Handling Job Provide Proper Knowledge Of Banking Facilities Along Best Experience ...Your Salary Stared From Day One Also Available Pick & Drop Facilities..!!!. Languages : Gujarati, Bengali, Marathi, Kannada, Tamil, Malayalam, Telugu, Punjabi, Hindi, English

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Gujarati, Bengali, Marathi, Kannada, Tamil, Malayalam, Telugu, Punjabi, Hindi, English
• You are customer-first and polite

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.