Yes Bank Pure Customer Care Inbound...

Start your next role as a Yes Bank Pure Customer Care Inbound... with Directsource in Thane West, Mumbai. Salary is up to ₹22,500/month. The team is filling 30 vacancies.

In the employer’s words

Pure Customer Care No Target Pressure Easily Selected By Clients Normal 2 Round ...23K In Hand 25Ctc. Languages : Marathi, Hindi, Kannada, Bengali, Gujarati, Malayalam, Tamil, Telugu, Punjabi, English

Pay and perks

The salary for this role is ₹15,000 – ₹22,500 per month.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, Kannada, Bengali, Gujarati, Malayalam, Tamil, Telugu, Punjabi, English
• You are calm under pressure and customer-first

Position details

• Location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.