Yes Bank Simple Collection Process

Directsource is looking for a Yes Bank Simple Collection Process to join its team in Bhandup, Mumbai. Freshers can apply. The pay goes up to ₹18,000/month. 10 candidates will be hired for this role.

Note from the employer

Opening For Yes Bank Dra Collection Calling Bhandup Location 10 Min From Station Hindi Marathi Fresher Candidate Required ( Dra Training And Certificate Will Be Provided) Fix Shift 9.30 Am To 7 Pm . One Rotational Off. 12Th Pass Max Age 35 Salary 15000 Inhand In Training. 18000 Inhand After Dra Certification Salary Start From Day One. Easy Selection. Type : Outbound, Domestic, Sales, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, polite attitude

Your responsibilities

As a Yes Bank Simple Collection Process, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Location: Bhandup, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Openings: 10
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Directsource. It takes less than a minute.