Yes Bank Telecalling

A new Yes Bank Telecalling role is open at Directsource, Airoli, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹19,000/month. No experience? You can still apply.

Note from the employer

*Opening Yes Bank Sales Calling(Airoli Location)Debit Card,Credit Card, Personal Loan Hsc Graduate Fresher Experience Can Apply.* Fresher Salary 15000 In Hand Experience 18146 In Hand Ctc 19823 .Shift 9:30Am To 6:30 Pm Sunday Fix Off. *Average English Required V3 Quality.Salary Starts From Day One.Salary Date Is 1 Of Everymonth.Pick Drop Available.

Roles and responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Active listening, Verbal communication
• Basic English
• Freshers can apply

What you get

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Work mode: On-site

Apply today and take the next step in your career with Directsource.