Customer Service, Blended Process

Join Dms Infotech as a Customer Service, Blended Process in Navi Mumbai, Mumbai. Great for first-time job seekers. There are 15 open positions. Salary is up to ₹20,000/month.

Employer’s description

Hello,* You'Re Just One Message Away From Your Next Big Opportunity! *Hey There! Weve Got Something Exciting Lined Up For You A Fantastic Job Opportunity That Could Be Your Next Career Breakthrough!* Job Highlights:* *Role: Customer Service | Medical Billing | Email & Chat Support | Sales*. Type : Outbound, Sales, International, Inbound | Languages : English

What you will do

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Inbound, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales, International, Inbound
• Languages: English
• You are calm under pressure and polite

Position details

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 6:30 PM - 6:30 AM (Any 9hr) | Monday to Saturday
• Openings: 15

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