Customer Care Executive

Join Dpr Health Solutions Pvt Ltd as a Customer Care Executive in Dwarka Mor, Delhi. There are 6 open positions. You can earn up to ₹18,000/month.

Employer’s description

Handling Customer Queries & Complaints: Responding Promptly To Inquiries Via Phone, Email, Or Chat, And Solving Issues With Products Or Services.Product & Service Guidance: Providing Clear Information To Customers, Explaining Features, And Assisting With Service Policies.Issue Resolution & Escalation: Troubleshooting Technical Problems, Identifyi. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

The salary for this role is ₹12,000 – ₹18,000 per month.

Your responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Position details

• Work location: Dwarka Mor, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 6
• Work mode: Office-based

Click Apply to send your profile to Dpr Health Solutions Pvt Ltd. It takes less than a minute.