Customer Care Executive

Start your next role as a Customer Care Executive with Dr. Aqua Ro Technology in Banashankari, Bengaluru. The team is filling 20 vacancies. Salary is up to ₹15,000/month.

Employer’s description

Need To Talk With Customer And Take Appointment For Water Purifier Service. Type : Inbound, Outbound, Domestic | Languages : Kannada, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Education: Below 10th
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada and Outbound
• No English required
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Kannada, Hindi, English
• A polite, calm under pressure attitude

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Job details

• Job location: Banashankari, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Dr. Aqua Ro Technology today.