Customer Care Executive

A new Customer Care Executive role is open at Dr. Jitender Tomar Private Limited, Dwarka, Delhi. Salary is up to ₹30,000/month. No experience? You can still apply. There are 21 open positions.

Note from the employer

Dr Tomars Wellness Is Looking For A Confident And Energetic Tele Sales Executive Who Can Handle Patient Inquiries, Build Trust, And Convert Leads Into Successful Sales. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• Someone calm under pressure and polite

Roles and responsibilities

In this role, you will:

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹12,000 – ₹30,000 per month, based on skills and experience.

Job details

• Work location: Dwarka, Delhi, Delhi
• Work mode: Office-based
• Job type: Full time
• Openings: 21
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Dr. Jitender Tomar Private Limited.