Tele Caller

Dr. Joshi'S Holistic Healthcare & Research Center Private Limited wants to bring on a Tele Caller for its Borivali East, Mumbai team. Salary is up to ₹15,000/month. Freshers can apply.

Employer’s description

We Are Looking For A Polite And Confident Telecaller To Join Our Clinic Team. The Candidate Will Be Responsible For Calling Patients, Confirming Appointments, And Explaining Our Treatments And Services Clearly. They Will Handle Patient Inquiries With Patience And Professionalism. Maintaining Accurate Call Records And Follow-Ups Is An Important Role. Type : Sales | Marketing | Languages : Marathi, Hindi, English

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Marketing, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English
• Someone customer-first and patient

Position details

• Job location: Borivali East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Dr. Joshi'S Holistic Healthcare & Research Center Private Limited today.