Telecaller

A new Telecaller role is open at Dr. Joshi'S Holistic Healthcare & Research Center Private Limited, Borivali East, Mumbai. Salary is up to ₹20,000/month. The team is filling 2 vacancies.

In the employer’s words

We Are Seeking A Dedicated And Well-Spoken Telecaller To Manage Patient Communications, Handle Appointment Scheduling, And Support Overall Clinic Coordination. The Ideal Candidate Should Have Strong Communication Skills, A Polite Demeanor, And The Ability To Build Trust With Patients While Representing The Values Of Holistic Healthcare. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Marathi, Hindi, English

Roles and responsibilities

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Marathi, Hindi, English
• You are calm under pressure and polite

Salary

You will be paid ₹14,000 – ₹20,000 per month.

Position details

• Location: Borivali East, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Dr. Joshi'S Holistic Healthcare & Research Center Private Limited reviews applications regularly.