Telecaller

Dravyam Fintech Pvt Ltd has an opening for a Telecaller based in Balgarden, Srinagar. Great for first-time job seekers. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Complaint handling, Typing speed, Active listening, Hindi and English
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: Balgarden, Srinagar, Jammu and Kashmir
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Dravyam Fintech Pvt Ltd.