Bpo Manager

Dreamz Finance is looking for a Bpo Manager to join its team in Sadashiv peth, Pune. The team is filling 3 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

What we are looking for

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Roles and responsibilities

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Sadashiv peth, Pune, Maharashtra
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3

Interested? Apply now on BetterJobs with your resume — Dreamz Finance reviews applications regularly.