Senior Customer Services Executive

Start your next role as a Senior Customer Services Executive with Dtdc Express Ltd in Vasai Road East, Mumbai. The team is filling 4 vacancies. Salary is up to ₹25,000/month.

Note from the employer

To Supervise The Resolution Of Time-Sensitive Delivery Escalations, Manage Automated Tracking Anomalies, And Coordinate Across Local Distribution Hubs To Guarantee Seamless First-And-Last-Mile Operations For B2B And B2C Clients. Maintaining Rapport With Clients And Customised Mis Reports & Emails. More Than 2 Years Experience Compulsory. | Advanced Excel | Skills Needed : Email

What you will do

• Coordinate with your supervisor and team members
• Keep simple daily records of your work
• Maintain a professional attitude with customers and colleagues
• Raise issues early and suggest practical fixes
• Complete assigned tasks accurately and on time

Salary

You will be paid ₹18,000 – ₹25,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Advanced Excel and Email
• Good English
• More Than 2 Years Experience Compulsory.
• Advanced Excel
• Skills Needed: Email
• You are punctual and reliable

Job details

• Location: Vasai Road East, Mumbai, Maharashtra
• Vacancies: 4
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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