Tele Caller

Duratech Automation Private Limited (Duratech Automation Pvt Ltd) is looking for a Tele Caller to join its team in Vasai Road, Mumbai. The pay goes up to ₹20,000/month.

In the employer’s words

1. Coordinate With Customers Regarding Inquiries, Quotations, Orders, And Dispatch Updates 2. Prepare Quotations, Proforma Invoices, And Sales-Related Documents 3.Follow Up With Leads And Existing Customers For Order Confirmation 4.Maintain Customer Records, Follow-Up Reports, And Sales Data. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi, Marathi

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹13,000 – ₹20,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi, Marathi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi, Marathi
• You are patient and customer-first

Position details

• Location: Vasai Road, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Openings: 1

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