Telecaller

A new Telecaller role is open at Durga Electronics, Innespeta. Salary is up to ₹11,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹9,000 – ₹11,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Hindi and English, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Job at a glance

• Work location: Innespeta
• Work type: Work from office
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Durga Electronics today.