Customer Care Executive

Dynaclean Industries Pvt Ltd has an opening for a Customer Care Executive based in Dwarka Sector 17, Delhi. 6 candidates will be hired for this role. You can earn up to ₹35,000/month.

In the employer’s words

We Are Hiring A Customer Care Executive With Excellent English Communication Skills And Strong Customer Handling Abilities. The Candidate Should Have A Maths Or Science Background In 12Th Standard, Experience In Email Writing, And Knowledge Of Google Maps. Leadership Qualities, Problem-Solving Skills, And A Professional Approach Are Essential . 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Pay and perks

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Key responsibilities

As a Customer Care Executive, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are polite and calm under pressure

Job at a glance

• Work location: Dwarka Sector 17, Delhi, Delhi
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 6
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Dynaclean Industries Pvt Ltd today.