Customer Care Executive

Dynaclean Industries Pvt Ltd wants to bring on a Customer Care Executive for its Dwarka Sector 17, Delhi team. You can earn up to ₹35,000/month. 6 candidates will be hired for this role.

In the employer’s words

Responsible For Converting Inquiries Into Sales Through Effective Communication And Timely Follow-Ups. The Candidate Should Have Fluent English Speaking Skills Along With Strong Convincing Abilities To Engage Customers And Close Deals. Ensuring Regular Follow-Up With Prospects And Maintaining A Professional Approach In Customer . 1 - 2 Years Experience Compulsory. | Type : International, Domestic, Inbound, Outbound, Sales | Languages : Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, International, Outbound and Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Domestic, Inbound, Outbound, Sales
• Languages: Hindi, English
• You are calm under pressure and patient

Salary

The salary for this role is ₹20,000 – ₹35,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.

Quick facts

• Location: Dwarka Sector 17, Delhi, Delhi
• Job type: Full time
• Openings: 6
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Dynaclean Industries Pvt Ltd today.