Email Support Executive

Join Dynasty Hr Solutions as an Email Support Executive in Dona Paula. 10 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹30,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Eligibility

• Ideal for freshers starting their career
• Education: Graduate
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, patient attitude

Salary

Compensation: ₹17,000 – ₹30,000 per month.

Day-to-day work

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Dona Paula
• Employment type: Full time
• Vacancies: 10
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Dynasty Hr Solutions.