Customer Care Executive

Start your next role as a Customer Care Executive with E. Smile. Technology Private Limited in Sector 63 - Noida, Delhi. The pay goes up to ₹30,000/month. There are 2 open positions.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Inbound

What the job involves

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹25,000 – ₹30,000 per month.

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Inbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound
• Someone patient and calm under pressure

Quick facts

• Location: Sector 63 - Noida, Delhi, Delhi
• Work mode: On-site
• Timings: 9:30 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by E. Smile. Technology Private Limited.