Customer Care Executive

Eagle Solutions is looking for a Customer Care Executive to join its team in Sector 8 - Noida, Delhi. 5 candidates will be hired for this role. The pay goes up to ₹25,000/month.

Employer’s description

Resolving Customer Queries Through Calls And Voice Process. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, polite attitude

What you get

The salary for this role is ₹15,000 – ₹25,000 per month.

What you will do

• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Sector 8 - Noida, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 3:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Eagle Solutions reviews applications regularly.