Customer Care Associate

Easy Buy has an opening for a Customer Care Associate based in HSR Layout Sector 3, Bengaluru. Salary is up to ₹18,000/month. The team is filling 5 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Active listening, Complaint handling, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Job details

• Work location: HSR Layout Sector 3, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Easy Buy.