Telecaller

Looking for a Telecaller role in Sanpada, Mumbai? Easy Loan Solution is hiring now. The pay goes up to ₹14,000/month. The team is filling 15 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Hindi and English, CRM tools and Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, polite attitude

What you get

You will be paid ₹14,000 per month.

Quick facts

• Work location: Sanpada, Mumbai, Maharashtra
• Vacancies: 15
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Easy Loan Solution.