International Bpo Executive

A new International Bpo Executive role is open at Eccenta Solutions, Airoli, Mumbai. There are 30 open positions. Salary is up to ₹35,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Sales, Inbound, Outbound | Languages : English

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, International, Outbound and Sales
• Good English
• Freshers can apply
• Type: International, Sales, Inbound, Outbound
• Languages: English
• You are calm under pressure and customer-first

Compensation

The salary for this role is ₹18,000 – ₹35,000 per month.

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Interview timings: 1:00 pm- 6:00 PM | Monday to Saturday
• Working hours: international night shift
• Vacancies: 30
• Employment type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to Eccenta Solutions today.