Customer Onboarding Executive - Voi...

Ecoinnomics Software is looking for a Customer Onboarding Executive - Voi... to join its team in Navi Mumbai, Mumbai. 25 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

Experience Required: Minimum 6 Months3 Years In Call Center Sales / Telecallingjob Summarywe Are Looking For Dynamic And Result-Oriented Call Center Sales Executives For Both Inbound And Outbound Sales Processes. The Candidate Should Possess Excellent Communication And Convincing Skills, With The Ability To Handle Customers Professionally. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound, Sales | Marketing | Languages : English, Marathi, Hindi

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marathi, Marketing, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound, Sales
• Marketing
• Languages: English, Marathi, Hindi

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Work type: Office-based
• Openings: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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