Non Voice Process

Start your next role as a Non Voice Process with Ecpl in Kothanur, Bengaluru. No experience? You can still apply. Salary is up to ₹21,000/month. The team is filling 30 vacancies.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Hindi and English, Typing speed
• Good English
• Freshers can apply

Salary and benefits

Salary: ₹18,000 – ₹21,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Kothanur, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Ecpl. It takes less than a minute.