Telecaller

Join Education Institute as a Telecaller in Thane West, Mumbai. 4 candidates will be hired for this role. The pay goes up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Calls To Students For Admission: Data Will Be Given By The Company For Calling, 10-12 Admissions Monthly, And Incentives Will Be Given. Training Of 7 Days Will Be Provided.

Your responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Verbal communication, CRM tools, Hindi and English
• Female Only
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Work type: On-site
• Openings: 4
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Education Institute today.