Education Counsellor

A new Education Counsellor role is open at EduJam, Dadar, Mumbai. No experience? You can still apply. 2 candidates will be hired for this role. You can earn up to ₹55,000/month.

In the employer’s words

*Initiate Calls To Potential Students And Follow Up On Leads. *Explain Educational Programs, Address Queries, And Guide Students. *Build Strong Relationships And Convert Leads Into Enrollments. *Apply Effective Sales Techniques To Achieve Targets. *Maintain Records, Provide Reports, And Analyze Sales Performance. Type : Sales, Outbound, Inbound | Languages : Hindi, English

Salary

You will be paid ₹18,000 – ₹55,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: Hindi, English

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Dadar, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Work mode: Office-based
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

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