Education Counsellor

Looking for an Education Counsellor role in Navi Mumbai, Mumbai? EduJam is hiring now. There are 10 open positions. You can earn up to ₹55,000/month.

Employer’s description

*Initiate Calls To Potential Students And Follow Up On Leads. *Explain Educational Programs, Address Queries, And Guide Students. *Build Strong Relationships And Convert Leads Into Enrollments. *Apply Effective Sales Techniques To Achieve Targets. *Maintain Records, Provide Reports, And Analyze Sales Performance. Type : Sales, Outbound, Inbound | Languages : Hindi, English

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: Hindi, English
• A customer-first, polite attitude

Pay and perks

Compensation: ₹18,000 – ₹55,000 per month.

What the job involves

As an Education Counsellor, your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by EduJam.