Education Counsellor

Looking for an Education Counsellor role in Navi Mumbai, Mumbai? EduJam is hiring now. There are 5 open positions. You can earn up to ₹50,000/month. Great for first-time job seekers.

Note from the employer

Initiate Calls To Potential Students And Follow Up On Leads. Explain Educational Programs, Address Queries, And Guide Students. Build Strong Relationships And Convert Leads Into Enrollments. Apply Effective Sales Techniques To Achieve Targets. Maintain Records, Provide Reports, And Analyze Sales Performance. Type : Sales, Inbound, Outbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹18,000 – ₹50,000 per month.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Inbound, Outbound
• Languages: Hindi, English
• You are customer-first and patient

Job at a glance

• Work location: Navi Mumbai, Mumbai, Maharashtra
• Job type: Full time
• Shift: 10:00AM - 7:00 PM | Monday to Saturday
• Openings: 5
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — EduJam reviews applications regularly.