Education Counsellor

A new Education Counsellor role is open at EduJam, Thane West, Mumbai. There are 10 open positions. Salary is up to ₹55,000/month. Freshers can apply.

In the employer’s words

Initiate And Follow Up Calls With Potential Students. Explain Educational Programs, Resolve Queries, And Guide Students Through Enrollment. Build Strong Relationships, Convert Leads Into Admissions, Achieve Sales Targets, And Maintain Accurate Records And Reports. Type : Sales, Domestic, Inbound, Outbound | Languages : Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Domestic, Inbound, Outbound
• Languages: Hindi, English

Compensation

The salary for this role is ₹18,000 – ₹55,000 per month.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Thane West, Mumbai, Maharashtra
• Openings: 10
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by EduJam.