Education Counsellor

EduJam wants to bring on an Education Counsellor for its Thane West, Mumbai team. There are 5 open positions. Salary is up to ₹50,000/month.

Employer’s description

*Initiate Calls To Potential Students And Follow Up On Leads. *Explain Educational Programs, Address Queries, And Guide Students. *Build Strong Relationships And Convert Leads Into Enrollments. *Apply Effective Sales Techniques To Achieve Targets. *Maintain Records, Provide Reports, And Analyze Sales Performance. Type : Sales, Outbound, Inbound | Languages : Hindi, English

What the job involves

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹18,000 – ₹50,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: Hindi, English
• You are customer-first and polite

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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